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NEWSLETTER SIGNUP

Family Matters Privacy Policy Statement

This is the web site of Family Matters.

Our postal address is
13402 N Scottsdale Rd Suite A120
Scottsdale, AZ 85254

We can be reached via e-mail from our Contact Us page
or you can reach us by telephone at 800-467-4596

INFORMATION WE COLLECT
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect only:

  • The domain name, but not the e-mail address of visitors to our Web page.
  • The address and/or e-mail addresses of those who post messages to our bulletin board.
  • Aggregate information on what pages consumers access or visit.
  • User-specific information on what pages consumers access or visit.
  • information volunteered by the consumer through online transactions (registrations, donations, store), online surveys, forms to access free downloads or materials, and e-mail subscriptions.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our website or to send e-mail or direct mail regarding special Family Matters promotions, products or donation opportunities.

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please let us know by updating your Membership Profile, or calling us at the telephone number above., or visiting our Contact Us page.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line, an event they have registered for online, or donation opportunities.

We want to be very clear: We will not obtain personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary. Except as might be required by law, we do not share any information we receive with any outside parties with the exception of event registration. Event registration information will be shared with the hosting organization and the organization partnering with Family Matters for that event for administrative purposes only.

CHANGING INFORMATION
Upon request we provide site visitors with access to unique identifier information (e.g., Member ID or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them,  and contact information (e.g., name, address, phone number) that we maintain about them .

Members can access this information by or in their Membership Profile.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, and transaction information.

Consumers can have this information corrected by calling us at the above telephone number or making changes in the Membership Profile or sending us an email by visiting our Contact Us page.

ADS
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

LINKS TO OTHER SITES
Family Matters sometimes recommends, references, and/or provides links to various other parties or organizations (collectively, "third parties") and/or third party Web sites. Such recommendations, referrals, and links should not be seen as endorsement, approval or agreement with any/all information or resources offered by such third parties or at any of their Web sites that can be accessed through Family Matters Web sites. Family Matters is not in any way responsible or liable for the content, practices, services, or failures of any third parties or Web sites that may be linked to Family Matters Web sites. When Family Matters provides links or references to third parties and/or third party Web sites, no inference or assumption should be made and no representation should be inferred that Family Matters endorses or controls such third parties and/or third party Web sites; nor should it infer or represent that any partnership, employment relationship, or joint venture exists between Family Matters and such third parties and third party Web sites. Family Matters’ recommendations, references, and links do not represent in any way, either explicitly or by implication, that you have received the endorsement, sponsorship, or support of the ministry and/or Web sites of Family Matters, including its respective employees, agents, directors, or executives.

SECURITY
With respect to security:

  • We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
  • FamilyMatters.com is a VeriSign Secure Site.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or the above telephone number state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

COPYRIGHTS AND PERMISSIONS
Creating a text link from your Web site to our site does not require permission. If you have a link you'd like us to consider adding to our Web site, please send us an email by visiting our Contact Us page with the subject "Link request."

If you would like to publish information that you find on our Web site, please send us an email by visiting our Contact Us page with the subject “Permissions.” Where text or images are posted on our site with the permission of the original copyright holder, a copyright statement appears at the bottom of the page.

POLICY CHANGES
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically.